Shipping policy

Shipping Policy
Order Processing Time: All orders will be processed within 1–2 business days (Monday through Friday).
Orders placed on weekends or holidays will be processed on the next business day. During periods of high demand (e.g., new product launches, promotional events), processing times may be slightly extended.

Shipping Times

United States (Domestic Orders):

Standard Shipping: 7–12 business days

Expedited Shipping: 6–10 business days

International Orders:

Standard International Shipping: 7–12 business days

In certain regions, delivery may take 20–25 business days due to delays caused by customs and local carriers.

Shipping Fees
Shipping fees will be calculated at checkout based on the destination and the selected shipping method.

We may offer free shipping on eligible orders within the United States.

Order Tracking:
Once your order has shipped, you will receive a tracking number via email or SMS. It may take 24–48 hours for tracking information to update and become visible.

Shipping Carriers
We partner with trusted carriers—including USPS, UPS, FedEx, and international logistics partners—to ensure reliable delivery.

Address Accuracy:
Customers are responsible for providing accurate shipping information.

STOIC is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

If you discover an error, please contact us immediately before your order is shipped.

Lost, Stolen, or Delayed Packages

STOIC is not responsible for packages marked as "Delivered" by the carrier.

If your package is significantly delayed or lost in transit, please contact our support team, and we will assist you in filing a claim.

We may offer a replacement or refund at our discretion.

International Duties and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. STOIC has no control over these charges.

Order Changes and Cancellations:
Once an order has been processed or shipped, it cannot be modified or cancelled. If you need to make changes, please contact customer service as soon as possible.

Contact Information:
If you have any questions regarding shipping, please contact our customer service team:
Email: contact@stoicsmen.shop.